COVID-19 FAQs

There are 2 resources for at home covid tests through CBJ

Or through Covidtests.gov

This is latest link from Alaska Department of Health website: The Covid  Vaccine is available in Juneau  and the Alaska DHSS website will be most up to date.

After careful consideration, VMC is  NOT currently planning on offering the vaccine in our office.  Your healthcare provider is glad to review the risks and help you with your own personal decision about getting the vaccine.  Please schedule an appointment in the office or via Telehealth to review with your provider.  You can call our front desk 907 586-2434 to schedule that appointment if you would like.

PLEASE DO NOT CALL YOUR LOCAL PHARMACY TO  SCHEDULE INSTEAD USE THE DHSS WEBSITE HERE.

Click this link from the CBJ on how to make an appointment online.  For those who do not have internet access, the local phone number for scheduling is 907 586-6000 to help scheduling.  

We offer in house PCR Covid-19 testing with same day results.  Please call 907-586-2434 to schedule an appointment.

• Everyone who enters our building will be screened at the door with certain questions to determine their COVID-19 risk status.
• If you have a fever, new onset cough, shortness of breath, any exposure to a known positive COVID-19 case, or you just feel unwell, we ask that you not come to the office but instead call us to determine appropriate next steps.
• For anyone with respiratory symptoms concerning for COVID-19 who warrants testing or needs a physical exam, we are seeing these patients outside of our office.  We are asking these patients to park in our front (closer to the road) lot and call the office when they arrive for further instructions.
• If you have disabilities that make accessing health care difficult, please let us know so we can make a plan to continue your care and keep you safe.  For patients who are deaf or hard of hearing, COVID-19 precautions may mean that you will be unable to read lips of masked health care providers, or bring a support person with you to sign or communicate.  Please check out this resource from the Hearing Loss Association of America for tips on how to communicate with health care providers: https://www.youtube.com/watch?v=CnBZlJ39ESQ.  Let us know immediately if you are not able to understand our staff, and we will work with you to make sure we can communicate.

Please visit the Alaska Department of Health and Social Services website for symptoms and testing information.

Download this document from the Alaska Division of Public Health to learn what to do.  If you are sick or caring for someone, please reference this webpage from the CDC. If you have been tested, please refer to this document.

We are here to help you monitor your symptoms.  Call us if your condition is worsening so we can evaluate and help you take appropriate next steps.

If you have the following: difficulty breathing, are unable to stay hydrated, or confusion then you should seek a higher level of care immediately.  Bartlett Hospital is asking the community to call them before arriving so they may screen and guide you. If you need to be admitted, a VMC provider will be on call to admit you to the hospital and help plan for follow up.

We are still here to make sure there is no interruption in your regular care.  We are experiencing many questions and we appreciate your patience.

Before calling our office, please contact your pharmacy to see if you have any automatic refills on file.  This will save you time, and you will get your medications faster.

Some local pharmacies have adjusted their hours so please check with them for the most up to date information. They may have the ability to do curbside pick up.  Also some pharmacies have the ability to send you a text when your prescription is ready for pick up, so please opt in for your convenience.

Per recommendations for healthcare facilities we require a face mask in the building. A cloth face covering may be factory-made or sewn by hand, or can be improvised from household items such as scarfs, T-shirts, sweatshirts, or towels.