About Valley Medical Care

Valley Medical Care is a family medicine clinic. As a group practice consisting of board certified Family Medicine Physicians, Family Nurse Practitioners, and a Certified Nurse Midwife, we care for persons of all ages, sexes, and health conditions.

In addition to disease management, we also provide health promotion through 
periodic health checkups and well-care for adults and children, support for weight loss or smoking cessation, and consults for travel to foreign countries. 

Our physicians and nurse midwife provide comprehensive pregnancy care, including labor and delivery services at Bartlett Beginnings, Bartlett Regional Hospital.

Patient Portal Info

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Latest News

  • Diabetes Awareness Month

    November is American Diabetes Month and 2015 is the 75th anniversary of the American Diabetes Association. The message for this year is, “Eat Well, America!”  You can find numerous tips on healthy and delicious recipes, as well as support specifically geared toward navigating the holidays at the ADA”s website: www.diabetes.org

  • Have you heard?

    Mammogram screening recommendations vary between women's health organizations.  The American Cancer Society announced this month that they changed their recommendations for mammograms. They now recommend low risk women start screening mammograms at age 45, get yearly until 54 and then continue every 2 years. Do you know your personal risk for breast cancer? This is a great time to make an appointment with your provider to discuss.
  • Vaccine Questions?

    Do you wonder if your child (birth up to age 6) is due for any vaccines? The CDC has a great tool to help you figure it out.  With your access to the portal, you can get your child's immunization record and compare it to the vaccine tool any day or time!  Click on the link below.
    CDC Vaccine Tool
  • Valley Medical Care is a Proud Sponsor of 'Girls On The Run'!

    Girls on the run is an international after school running program for girls grades 3-5 that educates and prepares preteen girls for a lifetime of self respect and healthy living.
  • Notice to Aetna Subscribers

    Valley Medical Care has always filed insurance claims as a courtesy to our patients and will continue to do so. Many plans including the State of Alaska plans changed to Aetna this last year.  Unfortunately working with Aetna has proven to be difficult and time consuming for our staff.    Due to Aetna claims not being processed in a timely manner and the inordinate amount of time we spend trying to resolve non medically related issues with Aetna, claims that are 90 days old will be transferred to your responsibility and payment will be expected from you.   

     The best way to avoid delays in your insurance payments is to be proactive.  Below are some of the areas that have caused the most concerns and delays.
         -- Aetna sets their own usual and customary (UC) fee schedule and it may vary depending on your particular plan(s). They also have their own list of services they deem medically necessary for your care. Services that don’t fall under that list will not be covered. If you have questions about charges for services, please call our billing department before your appointment and we can give you the pertinent information you will need to contact your insurance.
         --Aetna coverage for preventive service differs from the previous state plan.   If you are coming in for your annual/physical which may include vaccines, contact them prior to your visit.
         --Many Aetna members are having difficulty sorting out which coverage is their primary insurance causing lengthy delays or nonpayment.  Contact Aetna as soon as you see a problem, as well as with the VMC billing department.  Keeping us aware of any change in status enables us to reprocess claims when necessary and reduces long processing time.
         --You should be receiving an Explanation of Benefits (EOB) for each visit from your insurance company. You should save them and if you don’t receive one within 30 day of a visit, please contact Aetna. Often times they are holding claims waiting for information from the member.
         --If you are a union member and unable to resolve an issue with Aetna contact your union. They should  be able to help resolve your problems. 

    Always keep our billing department informed so we can do our best to get your claims processed as quickly as possible. 

    Aetna 855-784-8646                  Valley Medical Billing 907-586-2482

  • Ebola Screening

    While we feel the risk of there being someone in Juneau with Ebola is very unlikely, we are following CDC screening guidelines. When you call for an appointment to be seen for an illness, the staff will be asking if you have recently travelled to West Africa or been around someone with confirmed Ebola disease. If you have, we will have you speak to a nurse immediately to continue the screening process.
    If you are concerned about possible Ebola exposure, please call the office--do not come to the office unless instructed by a nurse or doctor. Also, if you think you may have Ebola symptoms and our office is closed, do not go to the hospital Emergency Department without first calling them and speaking with a nurse to be screened.